Guides
How to use Qvasa features
By Amer1 author15 articles
- How to Create Backfillable Qualitative Questions
- How to Give a User Edit Access Without Giving Them Access to All Dashboards: Use Private Dashboards
- How to Write Great Option Context for Fixed Categorization WorkflowsThis guide shows you how to write clear, reliable option context for fixed classifiers (non-generative) - also known as Qualitative Questions, AI Questions, or AI Workflows
- Hide Ticket Attributes to Declutter Filters and Improve Performance
- Qvasa MCP Server — Security and Integration Reference
- How to Highlight Breaches of a Target Line on Combined Charts
- Measuring Messaging Volume: Total Messages Sent and Received
- How to Bulk Edit Dashboard Widgets with Multi-Select
- Understanding email touch count metrics
- How to Clone Widgets to Another Dashboard
- Combine Metrics with Widget Formulas
- Understanding business hours email SLAs
- Understanding live, moment-in-time, and range-based metrics
- How to see which agents were in a specific status at a moment in time
- How to analyze historical agent status behavior in the agents table
